Campus Ambassador ยท FMCG / Skincare

Selected as 1 of 20 campus ambassadors for Kiehl's 3rd cohort in Taiwan, I represented the brand across an 8-month campaign cycle (April - December 2024). The brief: translate monthly product campaigns into platform-native content that resonated with Gen Z skincare consumers on Instagram.

THE OBJECTIVE

  • Translated brand-assigned product campaigns into engaging, platform-native Reels for an 18-29 audience - Diversified content formats to keep engagement fresh across frequent product cycles: street interviews, product reviews, lifestyle integrations, and seasonal campaigns.

  • Balanced Kiehl's brand identity with authentic personal voice to maintain audience trust and credibility.

  • Used Instagram Insights to track performance and inform iterative content adjustments throughout the campaign.

THE CHALLENGE & APPROACH

  • Top performing reel reached 11,914 views across Instagram and Facebook โ€” driven by street interview format

  • Content consistently reached non-followers at up to 51.2%, demonstrating organic discovery beyond existing audience

RESULTS & IMPACT

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